Bazi365 Privacy Policy — How Your Personal Information Is Kept Safe

Welcome to bazi365. This Privacy Policy ("Policy") applies to the bazi365 website (bazi365.onl) and mobile application users. This policy explains what information we collect, why we collect it, how it is used, and what rights you have over your data.

Bazi365 believes privacy is a fundamental right. That's why we collect only the information that is strictly necessary and employ the highest technical standards to keep it secure. Our policy is built in accordance with the General Data Protection Regulation (GDPR) and the conditions of our international gaming licence.

This policy is part of bazi365's Terms & Conditionsshould be read in conjunction with this policy. For any questions, contact us at [email protected].

Bazi365 may collect the following types of information:

A) Information Provided Directly by You

• Identity-related: Full name, date of birth, National ID or passport number.
• Communication-related: Mobile number, email address, and home address.
• Financial Information: bKash/Nagad number, bank account number (for verification purposes only).
• Login credentials: Username and encrypted password.

B) Automatically Collected Information

• IP address and device information (model, OS, browser).
• Login history and session duration.
• Gaming activity and transaction history.
• Cookie and tracking data (details below).

C) For KYC Verification

• Photo of national ID or passport.
• Proof of address (utility bill, bank statement).
• Selfie or facial verification photo.

Bazi365 collects information through the following methods:

• Registration Form: Information you provide when creating your account.
• KYC Form: Documents uploaded for identity verification.
• Transactions: Via the payment gateway at the time of deposit and withdrawal.
• Cookies & Technology: Collected automatically while browsing the website.
• Support Communications: Information you provide via live chat or email.
• Third parties: From fraud prevention and age verification agencies.

Bazi365 uses your information for the following purposes:

Bazi365 does not sell your information to advertisers. Any sharing with third parties is governed by strict contractual agreements.

Bazi365 does not sell your personal information to third parties. However, your data may be shared with the following parties in specific circumstances:

• Payment Processors: bKash, Nagad, Rocket — to process transactions.
• KYC Service Provider: For identity verification purposes. These providers return only the verification result and do not store your data.
• Technology partners: For cloud hosting and server management.
• Regulatory authority: Upon request from the Curaçao Gaming Authority or law enforcement agencies.
• Game Provider: Limited data relating to game outcomes and transactions.

GDPR-compliant safeguards are in place for all international data transfers.

Bazi365 employs industry-standard technical and administrative measures to protect your data:

• 256-bit SSL/TLS Encryption: All data transfers are fully encrypted.
• AES-256 Database Encryption: All stored sensitive data is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security for your account.
• Real-Time Fraud Detection: Suspicious activity is detected instantly.
• Regular Security Audits: Third-party cybersecurity experts conduct regular audits.
• Data Backup: Encrypted backups stored across multiple secure locations.
• Staff Training: All staff have completed data protection training.

Bazi365 uses cookies to enhance your experience. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential Cookies: Login sessions and security cookies cannot be disabled.
• Functional cookies: Remembers language preferences and theme settings.
• Analytics cookies: To understand which sections of the site are used most.
• Security cookies: To detect and prevent fraudulent activity.

You can disable cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of some platform features.

You have full control over your personal information. Learn more below:

Bazi365 retains data only for as long as necessary. Retention periods are outlined below:

• Active Account: For as long as your account remains active.
• Transaction History: 5 years from the last transaction (legal obligation).
• KYC documents: 5 years after account closure (gaming licence requirement).
• Support Communications: 2 years after last contact.
• Login logs: 6 months.
• Marketing Data: Deleted immediately upon withdrawal of consent.

For any privacy-related questions, requests, or complaints, please contact our Data Protection team:

• Email: [email protected]
• Subject: Write "Privacy Request" in the subject line.
• Response time: Within 30 business days.

If our resolution is unsatisfactory, you may file a complaint with the Curaçao Gaming Authority.